Shipping & Dispatch
We are based in Melbourne VIC , all orders are dispatch from VIC Australia.
Our Courier partner is AusPost , you can easily search your tracking detail on www.auspost.com
Delivery time & option
Australia
Standard - 3 to 5 Business
Express - 1 to 3 Business
Rest of the world
Standard - 7 to 11 Business
Pick up in-store
Will be ready next day after placing the order.
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Pick-up time : 1pm - 7pm
Next day dispatched
Custom Fee
Tracking Issue
Order is Delivered
Failed to delivered
We are not responsible for any import or custom fees associated with your order, please check with your country’s regulations to see if there will be any additional costs.
Please allow 24hours after the order dispatched for the courier to update the tracking detail on the system.
Items not received but tracking shows they have been delivered.This may happen when items are sent to places of work. In some cases, your item might have been delivered to a post room or colleague within your company and someone else will have signed for it.
As the recipient, you are responsible for any subsequent costs incurred for parcels returned to our warehouse due to attempted deliveries, insufficient/incorrect delivery information or failure to retrieve parcels from delivery centres. Standard shipping fees will be incurred for all parcels re-sent from our warehouse.
Please ensure that your delivery address and mobile number is accurate, to ensure your gorgeous goodies gets to you as quickly as possible!